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Full-service luxury day spa | Woodhouse Spa | Columbus
Location Information
Woodhouse Spa - Polaris
2015 Polaris Pkwy
Columbus, OH 43240OH43240United States
Spa Hours
Location Information
Woodhouse Spa - Polaris
2015 Polaris Pkwy
Columbus, OH 43240OH43240United States
Spa Hours
True renewal doesn't stop when your experience ends. At Woodhouse Spa, we curate and customize each luxurious treatment in-house to deliver the exact mood you desire, now and long after you leave. Use this guide to find a treatment that suits your goals and let your transformation begin.
All Moods
Connected
How your body interacts with itself influences how you interact with the world. These treatments encourage connection of mind and body, and deeper experiences with loved ones.
Resilient
Experience healing at a deeper level. Leave feeling rebuilt and ready to take on anything, even if it takes a little pressure.
Calm
Relaxation at its apex. These treatments will put you in a peaceful place well beyond your time at Woodhouse.
Confident
Looking good and feeling good go a long way. These treatments help you leave happy in your skin.
Energized
Feel truly invigorated with experiences designed to refresh your body and put some pep in your step.
Balanced
Recenter your body and being with care focused on putting you in a place of greater mental clarity and control.
A Spring in Their Step
This season, give the gift of a restorative spa experience. Help your loved one find their balance with holistic spa experiences tailored to their needs.
PURCHASE A GIFT CARDAbout Woodhouse Spa Polaris
Welcome to Woodhouse Polaris, your premier spa destination in Columbus, Ohio. Just moments away from Polaris Fashion Place, our spa beckons you into a world of indulgence and relaxation. With a convenient location and opulent design, Woodhouse Polaris invites you to immerse yourself in our signature spa services, such as the rejuvenating Deluxe HydraFacial or the luxurious Meditative Mood Soak. Upon entering, experience a warm embrace of tranquility. Set the stage for complete relaxation as you sip on our selection of soothing teas or indulge in a glass of champagne in our peaceful Quiet Room, providing a serene interlude between services. Join us for an unforgettable spa experience, where luxury meets rejuvenation. Your journey to serenity begins at Woodhouse Polaris.
Give the gift of relaxation and renewal. Our spa and wellness gift cards allow your loved one to customize their ideal spa day, where every service will be tailored to their needs. Perfect for every occasion, shop our spa gift cards here and help them discover a lasting sense of calm.
Become a master of mood care. Made in-house
Transform the lives of guests as you transform your career. It's an opportunity to exceed every guests' expectations to enjoy blissful experiences of moods and moments they will take out into the world. We are always looking for people with outstanding skills, great organization, and communication to help our guests strive for true renewal. We are looking for you.
VIEW OPEN POSITIONSSpa Etiquette / FAQs
- To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is required to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
- To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
- As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
- We accept guests ages 13 and older; however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa. Services rendered for children between the ages of 13-17 must be with a professional of the same gender and for children between the ages of 13-15, a parent must be in the treatment room during service(s).
- Payments are accepted in the form of Cash, most Major Credit Cards, and Woodhouse Spa Gift Cards. Woodhouse gift card contains a value that may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at the time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
- In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.